Simon is a sales consultant for eSIM in Telegram and the Voyager app.
Main Description
Simon is a digital employee based on AI, specializing as a travel eSIM seller and simultaneously providing installation support. He is available in Telegram and in the Voyager app, guiding you through a clear scenario: package selection → purchase → eSIM issuance → installation → verification that the internet works.
What Simon Does as a Seller
-
Quickly clarifies the country (or multiple countries), trip duration, and approximate internet usage.
-
Shows 1–3 best options for your needs (economy / optimum / maximum) to avoid getting lost in the catalog.
-
Explains the differences relevantly: data volume, validity period, start conditions, and important limitations only if they are actually specified in the offer.
-
Processes the purchase through the store and provides an official payment step (no “manual transfers” or correspondence).
What Simon Does as Support
After payment, Simon:
-
provides installation data for the eSIM (QR or manual entry — as required),
-
gives step-by-step instructions for iPhone or Android,
-
conducts a brief settings check to ensure the internet connects on the first try.
If something goes wrong, Simon assists with common issues:
-
eSIM not adding / activation error,
-
eSIM added, but no network,
-
network is available, but no internet (often resolved by adjusting “eSIM for mobile data” and “data roaming”).
Why It's Convenient
-
One turnkey scenario: from package selection to working internet.
-
No unnecessary questions: Simon only asks what affects the choice and installation.
-
Safe: Simon does not request card details or SMS codes — payment is only through the official payment step.